Terms of Sale and Return Policy

Last Updated: November 1, 2024

1. Company Information

• Legal Name: RODGARMAN MUSIC PUBLISHING, LLC

• Employer Identification Number (EIN): 85-2841644

• Contact Email: support@rgmusic.net

2. Products and Services

RODGARMAN MUSIC PUBLISHING, LLC (hereinafter referred to as “the Company”) is dedicated to music production, publishing, and the sale of music-related merchandise.

3. Terms of Sale

• Pricing and Payment:

• All prices are listed in United States Dollars (USD).

• The Company reserves the right to modify prices at any time without prior notice.

• Payments must be made using the available methods on the website, ensuring secure transactions.

• Product Availability:

• The sale of products is subject to stock availability.

• In the event of product unavailability, the customer will be notified as soon as possible.

• Shipping and Delivery:

• Products will be shipped to the address provided by the customer.

• Delivery times may vary depending on location and selected shipping method.

• Taxes and Fees:

• Prices do not include local taxes, customs duties, or fees that may apply in the destination country.

4. Return Policy

Please read our return policy carefully before making a purchase:

4.1. No returns or exchanges on opened, used, or downloaded products (for digital items):

• Due to the nature of our products, returns for items that have been opened or unsealed will not be accepted, as this affects the product’s integrity and quality.

4.2. Exceptions for defective products:

• In the unlikely event of a manufacturing defect or visible damage before unsealing, please contact us within 7 days of receiving the item, providing photographic evidence of the defect or damage.

• If the defect is confirmed, the defective product will be replaced at no additional cost, although the customer is responsible for shipping costs.

• The defective item must be returned in its original packaging without any additional damage.

4.3. General Conditions:

• Returns will not be accepted for change of mind or reasons other than a proven manufacturing defect.

• It is the customer’s responsibility to verify the product’s condition upon delivery.

• The Company is not responsible for damage or loss incurred during shipping by third-party carriers.

This policy ensures that all our products meet the quality standards we uphold, protecting both the customer experience and the integrity of the products.

5. Contact Information for Returns and Claims

To initiate a return process or for any additional inquiries, please contact us at:

• Email: support@rgmusic.net

6. Governing Law and Jurisdiction

These terms shall be governed and interpreted in accordance with the laws of the United States of America. Any disputes shall be submitted to the competent courts of the State of California.